The Usability Mandate: Leveraging PreBilt and Edge AI

Enterprises that depend on SAP software face a persistent challenge: Complex backend systems create distance between decision makers and warehouse operations.

The Config Team is working to close this gap through mobile technology that wraps around existing ERP infrastructure.

The company specialises exclusively in SAP supply chain applications.

Its product, PreBilt, converts dense corporate software interfaces into mobile workflows designed for frontline workers.

The approach targets companies running S/4HANA or legacy ECC systems, where usability determines operational performance.

Specialist consultancy model

The Config Team employs consultants who focus on individual modules within the SAP supply chain stack.

This structure means that client organisations receive advice from experts who work only within specific technical domains rather than generalists.

The boutique firm designs and implements solutions intended to increase processing efficiency.

Each implementation aims to reduce the training burden on new warehouse staff and the company supports systems after deployment.

Workforce scarcity and technology

According to Gartner, 40% of large warehouse operations will adopt employee engagement and gamification tools by 2028 to accelerate time to competency for incoming personnel.

This projection relates to labour scarcity and high turnover rates that logistics managers currently face.

Gartner data indicates that AI and agentic workflows are viewed by global leaders as the single most influential driver of future supply chain performance.

The research firm also reports that 42% of procurement leaders name high impact supply chain disruption as their absolute top threat to future success.

These figures suggest that rapid adaptability has become an operational necessity. The ability to onboard workers quickly addresses both talent shortages and the need for flexible response to external shocks.

Local processing and edge intelligence

The Config Team's PreBilt functions as a usability layer that sits above SAP tables.

For companies running legacy SAP ECC, it acts as a wrapper that converts backend data into device native tasks.

Standard operational benchmarks routinely achieve up to a 90% reduction in user onboarding times and an immediate 30% increase in inventory processing efficiency.

At Hannover Messe 2026, The Config Team's Founder and CEO, Andrew Moses, and Tom Bianculli, Chief Technology Officer at Zebra Technologies, presented a joint masterclass on what they named "AI in the Moment".

The session detailed how PreBilt integrates Edge AI capabilities directly onto rugged Zebra handheld devices.

The system processes data locally using small language models and multimodal edge computing. This architecture eliminates the cloud latency and connection drop offs that occur in large warehouse environments with inconsistent Wi-Fi coverage.

The device uses edge intelligence to determine the next best action. It can dynamically adjust pick paths, identify labelling anomalies and optimise workflows in milliseconds without relying on cloud connectivity.

Aftermarket operations

Mercedes-Benz deployed PreBilt within its aftermarket and parts distribution network.

In automotive manufacturing economics, original equipment manufacturer aftermarket components and specialised services historically command approximately 70% of total lifetime vehicle profitability margins.

This economic reality informed the deployment strategy. Mercedes-Benz implemented the system as part of its Next Level Performance programme, which focuses on cost engineering.

PreBilt translated dense SAP system screens into mobile-first workflows. The change eliminated extensive worker training times and reduced manual data entry errors.

Operators, technicians and supervisors now access identical real-time data on their Zebra devices. Facilities can execute priority shipping routines for urgent part requests more quickly.

The existing SAP infrastructure functions as a database that frontline workers can query and update through mobile interfaces rather than desktop terminals.