Why IFS.ai is the Leader in Industrial AI

From the front of Chelsea FC’s shirts to the factory floor, IFS is the world’s leading provider of Industrial AI. 

IFS.ai is fully composable and transforms raw sensor and operational data into actionable, role-specific insights.

It is natively embedded into ERP, EAM and FSM systems and focussed strictly on complex, asset-intensive industries. 

Mark Moffat, CEO of IFS, says: “Manufacturing is undergoing a defining transformation.

“Industrial AI and sustainability are now central to delivering smarter, faster and more personalised service.”

How manufacturing is changing

IFS’s State of Service 2025: Manufacturing Transformation Report, produced with Accenture, found that 96% of firms use some form of AI. 

However, just 28% of organisations have fully scaled AI across their operations. 

Almost all manufacturers reported that new service models are impacting their operations and 39% view servitisation as essential for long-term growth. 

Strategic service models are outpacing traditional warranty or break-fix setups. 

Outcomes-based contracts have reached 31% adoption, while tiered service models are at 27%.

Cloud technology ranks as a top-three tech priority for 63% of manufacturers.

To combat inefficiencies and workforce issues, automation investment has jumped from 27% in 2023 to 38% in 2025.

Gert Müller, EMEA Intelligent Asset Management Lead at Accenture, explains: “Manufacturing today is about innovating faster, optimising smarter and delivering service with intelligence at every touchpoint. 

“With Industrial AI maturing rapidly, manufacturers can anticipate needs, personalise experiences and extend service value like never before.”

Industrial AI

Industrial AI is the specialised application of AI technologies specifically designed to optimise, automate and solve complex problems within physical, asset-intensive industries like manufacturing.

Unlike general-purpose AI, which focuses heavily on natural language processing and content creation, Industrial AI focuses on the physical world.

It analyses massive streams of data from machinery, sensors and operational systems to drive physical outcomes.

In action, Industrial AI can automate production optimisation, automate quality control and predict when maintenance will be needed. 

IFS's primary competitive advantage is that its AI understands the specific context of manufacturing and heavy industry.

Rather than being a standalone product, IFS.ai is natively embedded across its ERP, EAM and FSM platforms. 

AI for frontline workers

In late 2025, IFS partnered with Anthropic to launch Resolve. 

This tool puts frontier AI directly into the hands of frontline workers, allowing the AI to analyse thousands of equipment images and correlate them with sensor readings to catch failures before they happen.

IFS has also launched an AI innovation accelerator called Nexus Black.

Instead of multi-year IT overhauls, Nexus Black forward-deploys engineers to turn specific customer bottlenecks into productised, deployable AI solutions in just weeks.

Supporting manufacturing sustainability

Industrial AI is doing a lot of heavy lifting for corporate ESG goals.

IFS's AI-driven scheduling is helping manufacturers align their production with periods of lower grid carbon intensity, supporting reductions in Scope 2 emissions by up to 47.6%.

For manufacturers with field service teams, IFS.ai optimises travel routes, reducing travel distances by an average of 37%.

IFS Cloud 25R1 was rolled out with more than 200 AI-driven capabilities including Explainable AI. 

This gives plant managers transparent reasoning behind the AI’s decisions and built in tools to measure emissions for regulatory compliance.