Dolphin Group utilises Epicor ERP to help aid business growth

By Sean Galea-Pace
The US-based software company, Epicor Software Corporation, has announced that Dolphin Group has begun to utilise its global enterprise resource plannin...

The US-based software company, Epicor Software Corporation, has announced that Dolphin Group has begun to utilise its global enterprise resource planning (ERP) solution, Epicor ERP.

Dolphin Group, a leading manufacturer of high performance industrial and automotive thermal products in the United Arab Emirates, has started to use Epicor ERP in its seven business units and 11 facilities in the UAE.

Through the venture, Epicor is enabling Dolphin Group’s employees to become more efficient and is allowing for faster and better critical business decisions by breaking down data siloes and easing visibility and transparency across departments.

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Arshid Zab, IT manager at Dolphin Group, said: “Close to 90% of our product offering is built-to-order which means that our ability to deliver the highest quality product to our customers, on time, every time, hinges on having best-in-class manufacturing processes. As such, our number one priority was to find a vendor that offered an industry-specific solution with a strong track record of success in the region. This is what really sets Epicor apart from most other vendors.”

“With Epicor ERP serving as the backbone of our business, I am confident that we will be able to stay true to our core values of adaptability, continuous improvement, entrepreneurship and teamwork, and execute on our ambitious growth strategy.”

As a result of the operational improvements, Dolphin is expected to create new product lines, increase operations and grow its revenue streams.

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