Cyber Monday Pushes Greater Manufacturing Sustainability

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Supply Chain Digital explores the environmental impact of Cyber Monday
Cyber Monday’s growth is amplifying environmental challenges, pushing brands to adopt sustainable practices while balancing consumer demand and convenience

Cyber Monday has evolved beyond a mere day of online discounts to become an extended digital buying spree lasting several weeks.

Retail outlets begin their sales promotions much earlier, enticing shoppers to snag deals well into December. What used to be a one-day event now stretches over an extended period, blurring traditional retail timelines.

While this longer shopping season brings the boons of convenience and variety, it's not without its drawbacks. The increased duration and scope of Cyber Monday amplify its environmental toll, prompting both retailers and shoppers to reevaluate their participation in this expanded ecommerce arena.

Despite its virtual nature, Cyber Monday casts a sizable environmental shadow.

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The surge in online purchases during this time means a spike in packaging waste and increased emissions from deliveries.

Specifically, delivery vehicles emit 94% more CO2 over the Cyber Monday weekend than during an average week, with nearly 98% of a retailer’s emissions stemming from their value chains, which include energy consumption, shipping, and waste.

Packaging waste is a major concern. On a global scale, packaging constitutes 40% of plastic waste, most of which is not recycled. The peak in online shopping exacerbates this issue, as discarded boxes, bubble wrap, and single-use plastics multiply.


Hakan Bulgurlu, CEO at Beko

Product returns complicate the environmental issues further. Return rates soar during Cyber Monday as consumers take advantage of lenient return policies, often buying multiple items to compare at home. This practice culminates on 'Return Tuesday,' when the return of millions of items not only increases emissions but also causes logistical hurdles for retailers.

This isn’t just a responsibility; it’s an obligation to future generations. However, no single entity can drive this transformation alone. Consumers play a crucial role by rethinking their habits and championing sustainability in their everyday choices.

Hakan Bulgurlu, CEO of Beko

Sustainable e-commerce on the rise

As eco-conscious shopping gains momentum, brands are reassessing their Cyber Monday strategies.

A study by IBM indicates that 62% of shoppers are ready to change their purchasing habits to lessen their environmental impact. In response, businesses are adopting practices to cut down their carbon footprints. One popular measure is carbon-neutral shipping, which lets customers offset the emissions associated with their orders.

Eco-friendly packaging choices are also gaining traction. Options such as biodegradable or recyclable materials help diminish waste. Companies like Patagonia are opting for circular shopping models that emphasize repair, reuse, and resale, demonstrating how businesses can innovate responsibly to attract environmentally conscious consumers.

Technology and the push for efficiency

The eCommerce spike on Cyber Monday underscores the need for efficient supply chains.

Retailers must cope with fluctuating demand, high volumes of returns, and logistical challenges while striving to minimise their carbon footprints.

Matt Gregory, Managing Director for Northern Europe at Körber Supply Chain Software

This persistent demand presents new challenges, from inventory management to delivery logistics.

AI-driven tools and interconnected supply chain platforms are essential, allowing retailers to use real-time data to better predict demand, optimise inventory levels, and streamline delivery paths to reduce emissions.

These technologies also aid in monitoring and managing returns to ensure sustainable handling of unwanted items.

Moreover, as the online retail space in the UK has surged by 813% over the last decade, enhancing warehouse efficiency becomes crucial, given the considerable environmental costs associated with operational inefficiencies.

Rethinking the Cyber Monday model

This year’s Black Friday and Cyber Monday weekend isn’t just about discounts. For retailers it’s a full-on data showdown. In this high-pressure season, success isn’t purely about what you sell—it’s about how efficient and agile your business is as you manage what can be a hectic and challenging sales period. 

Retailers who harness AI-driven platforms to streamline operations and spend, and intelligently monitor supply chains, will be able to rise above the competition and optimise margins. When data drives your strategy, you can make every decision count.

Mat Woodcock, Regional Vice President, Supply Chain Strategy for EMEA & APAC at Coupa

Cyber Monday in 2023 broke records in the UK, with sales surpassing expectations and reaching unprecedented levels of digital engagement.

However, massive sales also entail massive environmental repercussions.

Mat Woodcock, Regional Vice President, Supply Chain Strategy for EMEA & APAC at Coupa

Manufacturers now face the challenge of balancing consumer demand with the need for sustainable practices. This balancing act reflects a broader shift towards mindful shopping, where consumers are more aware of the environmental consequences of their purchasing decisions.

To remain competitive, brands must weave sustainability into their Cyber Monday strategies. This means offering environmentally friendly options, educating customers on sustainable consumption, and committing to tangible ESG standards.

As Cyber Monday continues to evolve, its success will increasingly depend on more than just sales figures. The focus is shifting towards efficiency, sustainability, and meeting consumer needs without disregarding environmental objectives.


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