SAP: A Leader in Product & Service Enterprise Cloud ERP
SAP has been recognised by the 2024 Gartner Magic Quadrant for its cloud ERP solutions for product-centric and service-centric enterprises.
"This recognition, from our perspective, is a testament to our commitment to helping businesses thrive in today’s dynamic environment," says Jan Gilg, President and Chief Product Officer, Cloud ERP at SAP.
"Whether navigating expected or unforeseen challenges, SAP S/4HANA Cloud ERP equips organisations with the agility and resilience needed to innovate and grow."
Many of these businesses SAP is helping thrive are in the manufacturing sector.
As operations grow more complex, interwoven and digitalised, ERP is coming to the forefront as a vital solution to optimise services and products.
But why has SAP been recognised specifically in two of Gartner's cloud-based ERP categories?
Why SAP won for service-centric cloud ERP
Gartner defined its leaders of this category as those who demonstrated a "market-defining vision" of how service-centric ERP systems and processes can be improved and supported by being moved to the cloud.
These leaders needed to demonstrate an ability to execute this vision through products, services and go-to market strategies, boasting a strong market presence and growing revenue.
Additionally, Gartner's leaders needed to have "multiple proofs of successful deployments by customers, in their home region and elsewhere."
SAP's solution fits all these requirements, helping manufacturers tap into profound opportunity through SAP S/4HANA Cloud.
Because of this - and the sheer sophistication of its solution - SAP has been recognised as a leader by Gartner.
This cloud ERP empowers manufacturers to innovate, optimise and grow on their own terms, ensuring seamless process integration.
One example of a service-oriented manufacturer that has benefitted from the solution is REHAU China.
The first go-live and reference customer of SAP S/4HANA Cloud in the Greater China region, REHAU China adopted SAP's S/4HANA Cloud with localisation and two-tier ERP solutions from 2017 to 2019.
The S?4HANA Cloud has since become the manufacturer's digital core, supporting its broader digital transformation.
It has laid a vital foundation for REHAU China, fuelling further cloud-based innovation and helping them unlock unprecedented business value.
Since 2021, REHAU China has been expanding its intelligent transformation journey to more countries in Asia under their "Cloud Asia Until 2025" plan, anticipating further long-term growth in partnership with SAP.
“By integrating S/4HANA Cloud, ECC on-premise in head office, MES, WMS and Hybris, we realise truly two-tier ERP in REHAU China," says Mr. Chengbo Yu, REHAU CHINA and APA CIO.
"This milestone is the first and most significant step in our global cloud program and it opens the way for success in other countries.
"The localisation in different countries on S/4HANA Cloud helps us tackle variable legal and operational challenges, consolidating our confidence in solution roll-out into APA and India.”
Why SAP won for product-centric cloud ERP
SAP's positioning as a leader by Gartner in the product-centric category as well signals its role as an enabler of innovation and the future of intelligent enterprises.
Gartner defines leaders in this category as also having a market-defining vision of ERP, but in this instance focusing on how cloud ERP can specifically elevate the management, deployment and logistics of products.
They also need a history of successful deployments, depth of functionality across all ERP facets and a proven ability to win deals with organisations across the cloud ERP suite market.
SAP again fits all these requirements, thanks to the SAP S/4HANA Cloud's tailored features for product-centric manufacturers.
These include user and developer extensibility, which enables manufacturers to balance standardisation and innovation in the quest to stay agile.
Another vital feature is how the cloud ERP ensures data consistency across operations, creating an integrated, intelligent suite to more actively track product development and performance across multiple operational facets.
These features and more were on full display during SAP's partnership with Hitachi High-Tech, the Tokyo based subsidiary of Hitachi Ltd.
Hitachi High-Tech opted for a greenfield SAP S/4HANA transformation, transforming its working environment and making it customised to its specific needs.
This was accomplished with an ambitious digital experience portfolio that simplified its customers' high-tech processes across manufacturing categories like analytical, medical and nano-technology.
“Our mission is to help the customer be fast-moving,” Takuya Sakai, general manager of Hitachi High-Tech Corporation’s Digital Transformation Business Group, said in an SAP Winning Insights video.
" And our corporate vision is a simplified customer process.”
SAP: Honoured by the recognition
Executives at SAP have expressed their pleasure at the recognition, expressing that they believe its down to the strength of their team and the company's unwavering commitment to customer-driven innovation.
The company continues to inspire greater cloud-based innovation, innovation sure to benefit manufacturing and a diversity of other sectors.
"I couldn’t be prouder of the incredible people who made this achievement possible!" Jan added on LinkedIn as he reflected on SAP's recognition.
"Every day, you push the boundaries of what’s possible and together, we’re shaping the future of business in ways we never thought imaginable."
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